World Elite MasterCard – Al Masraf

World Elite MasterCard

We are committed to offering you a wealth of in-depth global knowledge so you may enjoy the most rewarding experiences possible. Whether it’s the most sought-after reservation in New York, a personal jet to take you there, or the peace of mind to make the journey enjoyable, we are just a call away. More than providing a simple service, we can be your trusted guide for the journey ahead. We bring you a world of bespoke and authentic experiences.

For any queries or billing information, simply call our 24-hr Call Centre on 600 52 9999, or walk to any Al Masraf branch or visit www.almasraf.ae This information was printed in April 2015 and was accurate as of that date and is subject to change. For current rate information, please call 600 52 9999 or visit www.almasraf.ae Al Masraf reserves the right to change its card pricing at any time.

World Elite: Outstanding top-of-the-line features and benefits. Take advantage of handpicked travel, lifestyle, and insurance benefits that are designed to help you enjoy the finest luxuries in life. Furthermore, access personalized assistance whenever you need it to cultivate the lifestyle that suits you and to help you create extraordinary experiences

  • Concierge: A 24/7 Global Lifestyle managers assistance in English-Arabic is available to advise, plan & organize your every wish. Call within UAE: 800-0444-0801; Outside UAE: +1-312-84-35358
  • Soneva offer: Enjoy stunning views & unforgettable experiences from the Maldivian paradise in Soneva Jani & Soneva Kiri just an hour’s flight from Bangkok by private plane. Get 20% discount with no minimum length of stay and a complimentary resort credit of USD 300 per night per villa. Blackout periods apply. Simply call Mastercard Concierge to book
  • Airport Lounge access: You can travel globally with Unlimited Free Airport Lounge access through lounge key for yourself & one guest. Over 900 lounges in more than 450 cities. Simply show your World Elite Mastercard at the participating lounges. Download Mastercard for you app to view the list of participating lounge
  • Priceless Specials 2-for-1 offers: Provides thousands of offers (restaurants and vacations) throughout Middle East & Africa across fine dining, premium spa’s & activities. Offers available in UAE, KSA, Bahrain, Oman, Kuwait, Jordan and Lebanon. Visit priceless.com
  • Udemy:Udemy.com is an online learning and teaching marketplace with over 130,000 courses. Unlock your potential and learn anything on your own schedule. Get upto 30% off on top trending courses and 50% off on course of the month (pre-selected courses). Visit: https://www.udemy.com/collection/mastercardmea and purchase the course with your mastercard.
  • 10% cashback on Booking.com: Enjoy 10% cashback on your next vacation when you book on booking.com. Offers over 6.2 million homes, apartments & unique places to stay. Simply register on www.booking.com/mastercardmea. Enter your Mastercard upon checkout. (please note that cashback will be credited to your card. The cashback time may vary as per the T&Cs)
  • 7Global Hotel Alliance – Premium membership: Revel in the comfort of Discovery Black level membership across more than 550 hotels & resorts in over 76 countries. Get guaranteed availability, double room upgrades & early check-in from 9am & late check-out until 6pm. Hotels like Rixos, Meydan, Kempinski, Anantara, The Leela, Viceroy, Corinthia, Avani, Thon Hotels, Rydges, Alila, Glo etc. Simply call Mastercard Concierge to enroll in Discovery & get instantly upgraded to Black membership
  • Upto 10% discount on rentalcars.com: Enjoy upto 10% discount. Rentalcars.com is a leading online car aggregator and it arranges car rentals from major and local brands across 160 countries. Simply go to www.rentalcars.com. Discount will be applied at checkout when you enter your Mastercard.
  • Hertz Gold Plus Rewards Presidents Circle: Renting a car is now hassle free. You get special privileges & benefits like Guaranteed one class car upgrade at participating outlets, By passing queues, up to 15% off best publicly available rates at participating outlets etc. Simply go to hertz.com/worldelite to enroll & get upgraded to Presidents Circle status or call Mastercard Concierge for assistance
  • Avis Car Rental: Enjoy exclusive benefits whether you are travelling with family or on business. Complimentary upgrade with every rental worldwide, upto 25% off on your car rental. Simply go to www.avisworld.com/mastercardmea or call Mastercard Concierge for assistance
  • Cleartrip Airline discount: Book your ticket on cleartrip.com and get 10% discount on any international roundtrip airfare with no minimum amount restrictions. Unlimited usage on this offer. Simply go to www.me.cleartrip.com & enter promo code MCWORLD
  • Global Blue VIP Service for VAT reclaim: Complimentary access to the VIP City/Airport lounges at select cities to enhance your international shopping experience with value added services. Simply present your eligible Mastercard
    • Complimentary access to Global Blue City VIP Lounges to receive VAT back
    • Complimentary access to Global Blue fast track service at the Airport VIP Fast Lanes available at the refund points operated by Global Blue
    • Register for Shop Tax Free Card and enjoy an automatic completion of the Tax Free Forms when shopping at a participating Global Blue merchant
  • Cleartrip Airline discount: Book your ticket on cleartrip.com and get 10% discount on any international roundtrip airfare with no minimum amount restrictions. Unlimited usage on this offer. Simply go to www.me.cleartrip.com & enter promo code MCWORLD
  • Global Blue VIP Service for VAT reclaim: Complimentary access to the VIP City/Airport lounges at select cities to enhance your international shopping experience with value added services. Simply present your eligible Mastercard
    • Complimentary access to Global Blue City VIP Lounges to receive VAT back
    • Complimentary access to Global Blue fast track service at the Airport VIP Fast Lanes available at the refund points operated by Global Blue
    • Register for Shop Tax Free Card and enjoy an automatic completion of the Tax Free Forms when shopping at a participating Global Blue merchant
  • MyUS premium Shipping discounts: Shop at over 100,000 US retailers and get fast, reliable & affordable international shipping with MyUS. You will get a MyUS address to use at checkout with your online store, Free premium membership for 2 years (usd 120 value), Free account set-up (usd 20 value), 30% off shipping for the first month following registration & 20% off shipping for the remainder 2 year membership. Simply log onto www.myus.com/welcome/mastercardpremium to register
  • 14. Collision damage waiver*: Sometimes accidents happen. With Collison damage waiver you are covered for physical damage or theft to the rental car upto USD 50,000, towing the vehicle upto USD 100 & vehicle drop off charges – upto USD 100. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim
  • 15. Travel Inconvenience & Cancellation Insurance*: Get compensated for inconveniences. Baggage loss/damage upto USD 3,000; Baggage delay upto USD 300; Trip curtailment / Cancellation – upto USD 7,500; Trip delay USD 500; Missed connection USD 500. Parents and Children (of cardholder) who live abroad and are visiting the cardholder in their country of residence are eligible when the trip is paid through the eligible Mastercard® card. The standard age limit for parents is 80 years old. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim
  • 16. Travel Accident & Medical Insurance*: For the greatest peace of mind while you are travelling, your health & safety needs are met. Personal Accident insurance upto USD 500,000.Emergency medical insurance upto USD 500,000. Emergency medical evacuation & repatriation upto USD 500,000. Medical emergency expenses upto USD 500,000. Daily in hospital cash benefit of USD 100 per day. Parents and Children (of cardholder) who live abroad and are visiting the cardholder in their country of residence are eligible when the trip is paid through the eligible Mastercard® card. The standard age limit for parents is 80 years old. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite to claim
  • 17. Free Travel Insurance confirmation letter for Schengen or other Visa requirements: Obtaining travel insurance confirmation letter has never been easier. Cardholder can generate the letter online seamlessly for self or family. Simply call Mastercard Concierge for assistance or visit www.mcpeaceofmind.com/worldelite or download the Mastercard for your mobile app and follow the steps.
  • 18. Al Masraf Rewards: A program that delivers amazing value by rewarding your spends with points which can be redeemed across multiple categories like Travel, lifestyle, leisure or simply redeem for cash back.
    1 USD – International spends 2.50 points
    1 USD – Local spends 2 points
    1 USD – Selected MCC’s, utilities & government service spends 0.5 points
    Aed 200,000+ annual spends 100,000 bonus points

* for Fees & charges please visit almasraf.ae
*All the features are valid only on using the Al Masraf World Elite card for the transaction
*Participating partner terms and conditions apply
*Terms and conditions apply

Fees & Charges World Elite MasterCard
Annual fee pa Free for first year 750 from 2nd year onwards
Bonus Points (annual fee from first year) 10,000 points
Supplementary card fee Free
Retail Interest pm 2.75%
Cash Withdrawal fee 3% (min 100)
Cash Withdrawal Limit 75%
International Transaction Fee / non-aed transaction fee 2.75% of transaction amount
Credit Shield pm n/a
Replacement fee 75
Late payment fee 230
Over limit fee 250
Temporary credit limit increase fee 150
Cheque return fee 200
Monthly Card Statement Re-print charges (per statement) 45
Copy of Sales Slip (if customer fault) 65
International Delivery charges 200
Liability / No liability letter 50
Payment due date (from monthly statement date) 25 days
Grace period - retail purchases upto 55 days
Monthly Statement Date 7th of every month

*If the outstanding amount is not paid in full on or before the due date, interest will be charged on the amount outstanding from the transaction date.

Tenor
3 months
6 months
9 months
12 months
18 months
24 months
Interest Rate (per month)
0%
0%
0.69%
0.39%
0.39%
0.39%
Processing Fees
4%
4%
4%
5%
6%
6%
Min amount for Balance Transfer
AED 1000
AED 1000
AED 1000
AED 1000
AED 1000
AED 1000
Early Settlement Fees
AED 150 + remaining period interest
Tenor
3 months
6 months
9 months
12 months
18 months
24 months
Interest Rate (per month)
0.79%
0.79%
0.69%
0.39%
0.39%
0.39%
Processing Fees
4%
4%
4%
5%
6%
6%
Min amount for Easy Cash
AED 1000
AED 1000
AED 1000
AED 1000
AED 1000
AED 1000
Early Settlement Fees
AED 150 + remaining period interest

What is Contactless?

Contactless cards allow you to make payments without swiping. You can simply tap on any contactless enabled POS reader to pay for your purchases. PIN input is not required. For purchases more than Aed 300 you will need to input your PIN.

Will the contactless transaction work from 1st transaction after activation?

No. For your safety, the very first transaction after activation must be with your Chip & PIN. Post that contactless transaction will work as per set limits

What are my daily contactless limits?

You can use the card contactless 3 times a day upto a maximum of Aed 300 per transaction per day. Post that you will have to input your PIN.

Do merchants PoS have contactless limits?

Yes. Merchants assign their own contactless limits. In case the transaction is over their limit, merchant will request for PIN 

What if the shop does not accept contactless transactions?

You can use the card as normal by swiping & inputting the PIN.

Will I be liable if the card is lost or stolen?

You should immediately call Al Masraf call center on 600 529999 to report your card lost/stolen. We will block your card & you will not be held liable for any misuse on the card from therafter

Please refer to the related clauses added to the Cards Terms and conditions.

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