About us – Al Masraf

About us


Arab Bank for Investment & Foreign Trade (Al Masraf) was established in November 1975 and started its banking operations according to the Federal Decree no. 50 issued and signed by His Highness Sheikh Zayed Bin Sultan Al Nahyan in 1976.

Al Masraf is a manifestation of the vision, wisdom, and farsightedness of His Highness Sheikh Zayed Bin Sultan Al Nahyan and rulers of other Emirates.

The Bank was formed with the purpose of instilling co-operation amongst the Arab countries and promoting joint economic ventures among them.

Al Masraf is owned by Emirates Investment Authority a part of the UAE federal government (42.28%), the Libyan Foreign Bank, Libya (42.28%) and La Banque Exterieure d’Algerie, Algeria (15.44%).

We marching towards modernization aimed across all levels of the organization, to realize its dynamic mission and vision and become an innovative and preferred financial partner for all banking services.

Today, we offer a full range of financial services including Consumer Banking, Corporate Banking, Islamic Banking and Treasury and Investment services to help our customers build and manage their finances. Our values encourage us to constantly update our products and services in order to meet the diverse and evolving needs of our clients.


To become an innovative and preferred financial partner for all banking services in the region.


  • Become the first choice bank for customers with best-in-class products and services.
  • Be an employer of choice to attract, develop and retain high profile employees.
  • Benefit our investors with sustainable Return on Investment (ROI) and continuous success.
  • Contribute to society through active participation in the regional economic development initiatives.


  • Customer Focus
  • Organization Commitment
  • Change Orientation
  • Quality Focus
  • Team Spirit

Arab Bank for Investment and Foreign Trade (Al Masraf)

Al Masraf was established in the United Arab Emirates as per Federal Order Number (50) in 1976 as a joint venture of three countries, the UAE, Libya and Algeria.

Emirates Investment Authority (42.28%)

Emirates Investment Authority which is owned by the UAE federal government, owns a shareholding of 42.28% in Al Masraf.

Libyan Foreign Bank (42.28%)

Libyan foreign bank, which is fully Owned by the Central Bank of Libya with an authorized capital of 3000 million Libyan Dinars, owns 42.28% in Al Masraf.

Banque Exterieure d’Algerie (15.44%)

A state and commercial bank, established in Algeria on October 01, 1967, which is wholly owned by the Algerian government, owns a shareholding of 15.44% in Al Masraf.

Mr. Farhat Omar Ben Gdara

Mr. Mohamed Saif Al Suwaidi
Deputy Chairman

Mr. Khalaf Sultan Al Dhaheri

Ms. Raja Mohammed AlMazrouei

Mr. Mustapha Makhlouf

Mr. Mohamed Najib El Jamal

Mr. Lazhar Latreche

Mr. Amr Yaklaf Amr AlHgag

The management team at Al Masraf is a group of committed and experienced professionals, who with their rich banking experience in the GCC, lead Al Masraf in the process of developing products and services that enhance the banking experience for our valued customers.

Senior Management

Mr. Charles Doghlass
Acting CEO

Mr. Hicham Lahlou
Chief Strategy & Transformation Officer

Mr. Ammar Husain
Head - Human Resources

Mr. Ajay Sehgal
Head - Treasury & Investment

Mr. Rohit Kumar
Chief Risk Officer

Head of Departments

Mr. Masood Safar Abdulla Al Majedi – Chief Compliance Officer
Mr. Razi Heyasat, General Counsel & Board Secretary
Ms. Manal Zureiqi, Head – Corporate Banking (Dubai & NE Region)
Mr. Amgad Ali, Head – Institutional Liabilities Unit, Corporate Banking
Mr. Fuad Al Hadi, Executive Manager Head – Business Development (HNI)
Ms. Nadine El Chemaitelli, Head – Trade Finance
Mr. Rehmat Ullah, Head – Consumer Products
Mr. Yousif Kruse, Head – Corporate Banking (AUH & AIN) & Head – SME
Mr. Tariq Ibrahim, Head – Global Transaction Banking
Mr. Shajimon Majithu, Head – Financial Institution
Mr. Saeed Masood Khan, Head – Corporate Credit
Mr. Muhammed Kashif, Head – Credit Administration Unit
Mr. Talal Al Mazrooei – Head – Consumer Banking & Wealth Management

Branch Managers

Ms. Mariam Al Hosani, Area Manager – Abu Dhabi & Al Ain region
Mr. Mansoor Al Hosani, Branch Manager – Jumeirah & Sheikh Zayed Road Branch
Ms. Fatima Al Muaini, Branch Manager – Deirah
Ms. Tamaa Khalfan Al Hassani, Branch Manager – Al Ain
Mr. Abdulrahman Ali Ahmed Al Teneiji, Branch Manager – Sharjah

Quality Policy Statement

Al Masraf is committed to become an innovative and preferred financial partner for all banking services in the region to satisfy the needs and expectations of existing and potential customers.

This Quality Policy conforming to the requirements of ISO Standards has been established to achieve our strategic goals in line with our Vision, Mission and Values.

The measure of our success will be the quality delivery of Banking Services and Products and the excellent reputation in the market.

The Quality Management System (QMS) at Al Masraf:

  • Encompasses our core activities, defines and measures the expected level of internal and external customer satisfaction and the needs of other stakeholders.
  • Includes a commitment to meeting customer’s requirements and to continual improvement.
  • Has the trained resources needed to maintain our defined quality standards
  • Provides a framework for establishing and reviewing measurable objectives and operates within statutory, regulatory and legal requirements.
  • Demonstrates top management commitment and ensures that the quality objectives are communicated, understood and implemented at appropriate levels of the organisation, and that performance is regularly measured.
  • Is regularly reviewed at the management review meeting for suitability and effectiveness addressing continual improvement and internal and external customer satisfaction.


This policy is approved and supported by all levels of management within Al Masraf. We believe that Quality is the responsibility of every employee. To assist this obligation the Management shall ensure that all staff are clearly briefed as to their responsibilities and that suitably qualified personnel are provided with adequate resources and training to maintain and improve the quality management system.

Al Masraf wins the Dubai Quality Appreciation Award 2018

Al Masraf is honoured to receive the Dubai Quality Appreciation Award 2018 at this year’s prestigious Business Excellence Awards, organized by the Department of Economic Development, under the patronage of HH Sheikh Mohammed Bin Rashid Al Maktoum

Al Masraf wins Award for the Widest Implementation of Happiness Meter Across Emirates

Arab Bank for Investment and Foreign Trade “Al Masraf” won the award. “The Widest Implementation of Happiness Meter across Emirates” in recognition of its efforts to de-light its customers. HH Sheikh Mansour bin Mohammed bin Rashid Al Maktoum, Chairman of Dubai International Marine Sports Club, handed over the award to Mr. Adel Al Bagh, Head […]

“Almasraf” CEO honored as “Best CEO Emiritization Award 2016”

In recognition of his continuous commitment to the policy of Emiratization, Faisal Galadari, Chief Executive Officer of the Arab Bank for Investment and Foreign Trade “Al Masraf", was honored with the award for the best chief executive in the field of Emiratization for 2016 organized by Human Resources committee at Emirates Institute for Banking and [...]

Al Masraf wins Sheikh Khalifa Excellence Award for continuous improvement

Arab Bank for Investment and Foreign Trade (Al Masraf), one of the UAE’s premier banking institutions, has been bestowed with the prestigious Sheikh Khalifa Excellence Award – 2016 (SKEA) for demonstrating continuous improvement over its past performance. The recognition is an outcome of a strategy implemented by the bank three years ago to achieve maximum […]

Al Masraf Bank wins prestigious ‘STP Excellence Award’ from Commerzbank AG for second time in a row

Recognition reflects bank’s commitment to comply with highest international standards in managing financial transactions electronically UAE, August 20, 2016 - The Arab Bank for Investment and Foreign Trade (Al Masraf) Al Masraf Bank, one of the UAE’s premier banking institutions, has been conferred the ‘Straight Through Processing (STP) Excellence Award’ by Commerzbank AG for the [...]